At TheArtkari, we strive to ensure that your orders are delivered promptly and in excellent condition.
Order Processing:
- Orders are processed within 2-4 business days after payment confirmation.
- Custom or personalized orders may require additional processing time, which will be communicated at the time of purchase.
Shipping Methods:
- We offer reliable shipping services through trusted courier partners to deliver your products safely.
- Delivery times vary depending on your location, typically ranging from 5-10 business days within India. International shipping times may vary and will be communicated during the checkout process.
Shipping Charges:
- Shipping charges are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout.
Tracking:
- Once your order is shipped, a tracking number will be shared via email or SMS, enabling you to monitor the delivery status.
Delays:
- While we aim for timely delivery, unforeseen delays due to weather, public holidays, or courier service issues may occur.
Customer Responsibility for Incomplete or Incorrect Information:
- Due to customer’s mistake: If a shipment is returned due to negligence on the customer’s part such as customer provides an incomplete or incorrect address, incorrect contact information, fails to respond to calls from the courier company or TheArtkari team, or is unavailable to accept the delivery due to negligence or oversight, customer will be responsible to bear any additional shipment charges incurred.(cancellation of the order will not be entertained.)